Stephen joined Entegra Europe in 2014 as Director of Operations. Having graduated from Glasgow University with a BSc (Hons) degree in Mathematics. Stephen supplemented this qualification with a post-graduate degree in Hospitality Management. Subsequently, Stephen built up 20 years of experience working for a number of UK Hotel companies, which included General Management and Regional roles for several UK Hotel companies across a number of sectors including airport, leisure, spa & golf, town and city centre properties, all of which have helped to develop a thorough and detailed understanding of UK Hotel operations. During his time with Entegra, Stephen has been responsible for ensuring the delivery of client savings and has developed a track record of success in managing change and driving productivity. Stephen was promoted to the role of Managing Director in September 2018.
Sarah joined Entegra Europe in 2016 to head up the Systems Department. She quickly demonstrated her strengths in people and project management, leading the Business Intelligence and Purchasing teams. Sarah is a Chartered Management Accountant and throughout her career has worked in the hospitality industry, most notably Red Carnation Hotels where she was Vice President of Finance and Administration for 11 years. Along with all the usual Finance Director responsibilities, Sarah and her team continue to deliver systems and information that will improve our clients’ savings and which, in turn, will ensure the Entegra team can improve their productivity.
Carl joined Entegra Europe in November 2018 to lead the operational side of the business. An MBA graduate, Carl has had significant leadership experience in both PLC environments and Private Equity backed businesses. Carl originally worked for the Rank Organisation and has held various roles throughout his career in marketing, general and regional management before progressing to senior roles within the broader hospitality and leisure sector. Carl’s experience and skill set has been focused on cultural and business transformation, enabling organisations to deliver greater levels of customer service and profitability. Carl will be ensuring the delivery of client savings are maintained whilst developing operational support services, evolving systems solutions and enabling clients to drive new and existing revenue streams.
Stephen’s role is to lead a team of operations consultants to deliver food margin improvement throughout a number of sectors including hospitality, healthcare, education, retail, sport and leisure, and public sector businesses. Since 2002, he has helped to nurture our Operations Team and ensure we are reviewing all aspects of food performance to protect and drive quality and profitability. Before joining us, Steve worked as a chef for 24 years at several reputable hotels in the UK and Australia, including Le Caprice, Café du Jardin, Hyatt Regency Sanctuary Cove and the Victoria Art Centre. Impressively, he was Raymond Blanc’s Executive chef for 4 ½ years, opening three Le Petit Blanc Restaurants. He was also official chef for the 2002 European Ryder Cup Team.
Richard joined Entegra Europe in 2003 as Operations Manager following 12 years of holding senior culinary positions across a wide range of corporate hotels groups and sporting venues. During his time with Entegra, Richard has held senior management positions within the operations department and is responsible for the growth, satisfaction and savings targets for Entegra’s largest clients. Richard’s strength is in project management which leads him to his new role as Director of Commercial Development. This role includes working with both existing and new clients on delivering new procurement saving opportunities and becoming a complete purchasing partner. Indirect commodities include, linen, stationary, utilities, waste management, labour combined with beverage solutions such as alcohol, soft drinks and coffee concept solutions.
Karen has developed the accounts team to its current level of efficiency and supervises the day to day work of all its team members. She developed her career in the hospitality industry working for a number of well known London establishments – The New Connaught Rooms, The Rembrandt Hotel Knightsbridge, Le Meridien Piccadilly as Food and Beverage Cost Control and then Purchasing Manager at The Metropole. Karen joined us in 1996 as a food price analyst and became Financial Controller after 2 years. With a Masters degree in Finance and Information Management, she brings a wealth of acumen to the company.